DEV-VARIO-Support-Workflow EN

Error analysis for the VARIO Duet digital system

Requirements

- The VARIO digital system under analysis is of type VARIO duet and was made in 2019 or later.
- The VARIO app has been updated recently. (VARIO app on iOS | VARIO app on Android).
- Bluetooth is activated on the mobile device.
- Location services are activated on the mobile device and the VARIO app can access the data ( see more details).

Preparing the analysis

Disconnect the VARIO Duet system from power (unplug the AC adapter) and then reconnect it prior to beginning the error analysis.

C. Bechstein Digital - Customer Service

You can contact C. Bechstein Digital’s customer service at +49 (0)30 2260 559 395 Monday through Friday from 2:00 pm to 5:00 pm.